Banfield Pet Hospital

Banfield Pet Hospital in Sterling, Virginia is located at 46220 Potomac Run Plaza, Sterling, VA 20164. It treats dogs and cats. Recent reviews describe a mix of experiences, with several comments highlighting attentive veterinary care and one noting frustration with phone wait times and medication pickup rules across locations.

Services

•Veterinary care for dogs
•Veterinary care for cats
•Euthanasia services mentioned in reviews (end-of-life support described by clients)
•Prescription medication dispensing mentioned in reviews (with location-specific limitations noted by a reviewer)

Pricing

No published pricing information is available for this clinic.

People

Reviews mention Dr. Leah Ferguson and a manager named Sam.

Reviews

Banfield Pet Hospital in Sterling has a 3.9/5 Google rating from 271 reviews. Positive themes in recent written feedback include kind, detailed communication from Dr. Leah Ferguson, staff professionalism, and supportive handling of difficult end-of-life visits. A negative theme raised in a recent review involves extended phone hold times and dissatisfaction with rules about filling a pet’s medication at a different Banfield location.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 271 we track in total. Recent reviews may not be representative of overall sentiment.

Luis F

2 months ago

Least helpful Banfield, hold for an extended period of time just to be told my dog cared for at another Banfield location cannot have medication dispensed at another Banfield location. Regardless if my dog had been there within 6 months her prescription was valid and I don’t see why forcing her to discontinue use is helpful in any capacity while I wait for my preferred location to receive their shipment.

Paola Gutierrez

3 months ago

I love bringing my 2 babies to this location as Dr.Ferguson is always so kind and very detailed when it comes to addressing any concerns. One of them is extra nervous while the other one is super friendly and they both feel very comfortable with her.

Brandon Phung

3 months ago

Dr. Leah Ferguson was great with me and my kitten Aiko. I’m a first time dad and she answered ALL my 1000 questions regarding his visit. I’ll be seeing Dr. F moving forward.

Carole Clarke

4 months ago

Our pets have always received excellent care from the staff, who were also very supportive/sympathetic during the visits when we had to put down our dog and cat in the same month.

Abdi Yahyai

4 months ago

I’ve been coming to the Banfield in Sterling for the last 13 years, and I honestly can’t say enough good things about Sam and her entire team. Sam is an outstanding manager who has built and trained an incredible staff that consistently delivers caring, professional, and attentive service. You can see the quality in how smoothly everything runs and how well the team works together year after year. Even though I’m about 45 minutes away, I always choose this Banfield location over closer ones because of the great doctors and the reliable care my pets receive. I even bring my mom’s dog from Tyson here because I trust this team that much. In all honesty, if this Sterling Banfield ever disappeared, I’d probably leave Banfield altogether. That’s how much I value the consistency and kindness I’ve experienced here. Sam and her staff have made what can be stressful pet visits feel easy and reassuring every single time. Thank you, Sam, and the whole Sterling team — you’ve earned a lifelong client in me!